Privacy Policy
Last updated: 29th July 2025
Rachel’s Driving School (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal data is handled responsibly and securely. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us for driving lessons or instructor training.
1. Who we are
Rachel’s Driving School provides professional driving tuition and ADI training services in Hampshire. We are the Data Controller for any personal information you share with us.
If you have any questions about this policy, please contact:
Email: rachel@rachelsdrivingschool.com
2. Information we collect
When you contact us, make a booking, or use our website, we may collect the following information:
Name
Contact details (email address, phone number, address where relevant)
Enquiry details (lesson type, availability, preferences)
Any other information you choose to provide in your message or booking form.
We do not collect special category data unless voluntarily provided (e.g., information about learning difficulties or medical conditions relevant to driving tuition).
3. How we use your information
We process your personal data only where necessary for legitimate business purposes, including:
Responding to your enquiries
Managing lesson bookings and training sessions
Processing payments
Sending important updates relating to your lessons
Meeting legal and regulatory obligations
We will not use your data for marketing without your explicit consent.
4. Legal basis for processing
Under UK GDPR law, we process your personal data based on:
Contract: To provide driving lessons or ADI training services you have requested.
Legitimate Interest: To respond to enquiries and manage ongoing business operations.
Consent: If you sign up for marketing communications (which can be withdrawn at any time).
Legal Obligation: Where required by law or regulatory authorities.
5. How we store and protect your data
We take appropriate security measures to protect your data from unauthorised access, loss, or misuse. This includes:
Secure storage of electronic data with password protection
Limited access to data by authorised personnel only
Secure disposal of information when it is no longer required.
We retain your data only for as long as necessary to fulfil the purpose it was collected for.
6. Sharing your information
We will not sell or share your personal data with third parties for marketing purposes. We may share your data with:
Payment processing providers (for secure payment transactions)
Regulatory authorities (e.g., DVSA) if legally required
7. Cookies and website analytics
Our website uses basic cookies to enhance user experience and gather anonymised information about site usage. Cookies do not collect personal data unless you voluntarily submit it.
You can adjust your browser settings to refuse cookies, although this may affect site functionality.
8. Your rights under data protection law
You have the right to:
Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data (where legally possible)
Object to or restrict processing of your data
Withdraw consent for marketing communications at any time
Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been misused.
To exercise any of these rights, please contact us via the details below.
9. Third-party links
Our website may include links to third-party websites (e.g., Theory Test Pro). We are not responsible for their privacy practices, and you are encouraged to review their policies.
10. Changes to this privacy policy
We may update this Privacy Policy from time to time to reflect changes in legislation or our business practices. The latest version will always be available on our website.
For all privacy-related enquiries: rachel@rachelsdrivingschool.com